FREQUENTLY ASKED QUESTIONS

Placing an order is quick and easy! Simply sign in to your customer account, find the product you wish to purchase, and complete all required product details and customization options. Once finished, click Add to Cart, proceed to checkout, and complete your payment to submit your order.

Absolutely! We’re always happy to assist! However, due to our updated payment processing system, all orders must be processed through our website.

If you prefer to place your order by phone, email, or fax, one of our team members can create an online account for you and submit the order through our website on your behalf.

For the quickest and most convenient service, we recommend placing your order directly through our website.

For ordering assistance, please email sales@tcs-libertylegal.com.

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept checks by mail.

Please Note: Orders paid by check will not be processed or shipped until the check has been received and cleared our bank.

Approved business customers may also qualify for Net 30 payment terms, subject to application and approval.

Yes! To apply, email sales@tcs-libertylegal.com to request a Net 30 Credit Application. The completed form must be submitted for review and approval before Net 30 payment terms can be established.

Email sales@tcs-libertylegal.com as soon as possible. Changes may be possible before production begins, but may not be available for orders already in production.

Select Log In or the account icon, enter the email address associated with your account, and check your inbox for a secure 6-digit verification code. Enter the code to sign in. No password is required!

No. Each time you sign in, we'll send a new 6-digit verification code to your email address.

After signing in, open the Orders section of your account to review available order history, details, and statuses.

Yes, with a company Business-to-Business (B2B) account set up by our team. Email sales@tcs-libertylegal.com to request A B2B account setup. We'll establish the company account and add authorized employees so they can access company order history.

Email sales@tcs-libertylegal.com to request a B2B account. We'll set up your company and add authorized employees. Each employee signs in with their own email and a 6-digit code—no password needed.

You can review your previous orders and use their product details when placing a new order. Please verify all personalization and options before submitting.

Make sure you're using the email address associated with the order. Orders under another email or company account may not appear automatically. Email sales@tcs-libertylegal.com if you need help.

You may already have an account associated with your email. Try signing in with the 6-digit email code. If you cannot access your account or previous orders, email sales@tcs-libertylegal.com.

You can review and update available contact information and saved addresses after signing in. For company account changes, email sales@tcs-libertylegal.com.

Open the relevant order in your account to review available details. To request an invoice or ask about a balance, email sales@tcs-libertylegal.com.

Corporate and LLC Kits, Stamps, & Embossing Seals typically ship same-day when ordered before 1:00 PM Central Standard Time on weekdays. Custom imprinted will supplies, special orders and out-of-stock products may take longer.

No. Please provide a physical street address for shipping.

Unused stock items may be returned within 90 days, subject to our return policy. Custom-imprinted, engraved, personalized, and digital products are non-returnable. Email sales@tcs-libertylegal.com for assistance.

Email sales@tcs-libertylegal.com with your order number, a description of the issue, & photos of the damaged items(s).

Kits include a custom company record book, certificates, company seal, transfer ledger, Corporate or Partnership index tabs, & optional forms / blank pages.

The Silver Eagle Minute Book features textured black vinyl and gold detailing with a matching slipcase. The Olympian Minute Book features padded gray linen fabric that folds to form an integrated magnetic dust cover.

Yes! Individual Minute Books are available to purchase separately from complete kits. Click on "Minute Books" in the main menu at the top.

Personalization, including gold-stamped spine lettering, is available on all Minute Books.

By default, Minute Books include 50 sheets of archival-quality security paper when adding custom engraving to the spine of the Minute Book.

We offer custom printed or blank standard legend certificates for corporations, LLCs, limited partnerships, LLP's, LLLP's, professional associations, professional corporations, and nonprofit membership organizations.

Yes! Custom options are available for all of our Liberty Legal Eagle certificates.

Our standard printed certificate sets include 20 certificates. Each additional set of 20 certificates is $7.00.

Yes. Simply state in the special instructions for the product "No standard transfer legend on the back."

Yes, simply select either "NOT Numbered & Bound" or "NOT Numbered & NOT Bound" under the products "Certificate Options" section.

Yes! Please provide the company information and any required numbering instructions under the "Special Instructions" field for the product.

You may email sales@tcs-libertylegal.com If you don't see the GOES Certificates you're looking for, We'll be happy to assist you in finding the certificates you need!

Our standard printed certificates use archival-quality 24 lb watermarked security paper.

Yes! We provide domestic corporation and LLC formation filing services in all 50 states, starting at $150 plus applicable state filing fees.

No. State filing fees vary and are additional unless a particular offer specifies otherwise.

Yes! Our Texas Registered Agent service is $149 per year, prepaid.

The service renews annually. Renewal notices are generally sent about 60 days before the anniversary date.

Yes. Email sales@tcs-libertylegal.com with your filing requirements so we can assist.

Yes! We offer personalized embossing seals and company stamps for corporations, LLCs, and other entities.

Yes. Both are available. If you choose to purchase a corporate kit, you may select both under Seal Options.

Yes, on select products. Artwork must be suitable for black-and-white engraving.

Custom logo artwork must be uploaded in PDF, PNG, or JPG format with a minimum resolution of 300 DPI to ensure optimal engraving quality. Artwork must be suitable for black-and-white engraving.

Our custom logo graphics service generally includes up to two proofs. Additional revisions or artwork time may incur charges.

No. Custom-imprinted, engraved, and personalized merchandise is non-returnable.